The Master Locksmith

The owner was incredibly rude. We parked in their parking lot, was going to grab coffee right next door, and then come back to the shop to look into getting copies made/replaced. As soon as we got out, the owner came out and yelled at my husband and I and told us we needed to “move it” before we could even respond or say a word and that we were actually going to visit his business. If he had actually let us speak, (and not yell at us), he would’ve known that. We decided to just tell him to have a good day and left. We’re definitely taking our business elsewhere today, and for the future, and anyone we meet who’s seeking these services, we’re definitely not recommending this place. For someone that immediately comes out and yells at us in the parking lot, this is not a good way to market yo

The price was amazing and the service was impeccable. Had to order a new shell for my Lexus so that was the only think I had to wait for. I would recommend to my friends and family.

I called and asked for locks to be recoded and new keys made. The locksmith, Tim, was highly responsive and professional. He understood what we were doing has gone above and beyond to assure the safety of the home. Thank you, Tim. If ever myself or my clients in Sequim need a locksmith, you will be my referral!

Took a 15 year old ford key in for simple replication. Was informed that they had deprogrammed the key, they cannot make another, and that my original key doesnt function any longer. Leaving me stranded. They offer to give a ride home while they try and figure it out. Not acceptable in any way. They then realize they are going to have to pay for a rental, only after it being by suggested by us to them as a temporary solution. The next day, we are informed that they have "never seen this" and cannot replicate a key from a 2010 ford. After a phone call to help understand what is happening, I realize they are about to start dismantling my dash without asking. I inform them to stop and get a tow to a dealership. They have taken zero responsibility, have been argumentative, and are behaving in

The first employee that I encountered when I walked in the door, stood and talked to his ex girlfriend for the better part of 15 minutes before he ever acknowledged me. After that, he much older gentleman came around and belittled my vehicle was horribly condescending and made me feel awful about even being in the store. After that, he agreed to finally help With our key issue, and clearly had no idea what he was doing. He grossly overcharged me complained the entire time about how it was done improperly in the first place, which is not true, and then it took him an extra 45 minutes past closing time to even accomplish what he supposedly a master at. Definitely do not recommend this location for any kind of help with any lock or key situation . Next time. Will call AAA and get real service