U.S. Lawns - Toledo

Would love to give a NEGATIVE STAR, but unfortunately I can’t, let me start by saying we did not hire them, they were cutting the grass on a property behind us and the employee ran over a dirt mound and kicked up a large rock which shattered our sliding door. Both the employee and the supervisor knows what they did and realize it was their fault, but the owners refuse to pay. So just be very cautious if you or a neighbor hires them.

Was traveling behind one of their trucks and trailers today on Hill Avenue truck and trailer decided to come to a complete stop in the middle of the road for no reason nothing in front of them not turning no turn signal basically did a brake check on me for no reason wasn't even close then they proceeded to carry on driving down the road and other 5 miles before I had to turn off called to report the driver spoke with Tom the owner which proceeded to tell me every excuse in the book of why he possibly had to stop before he even investigated anything, I told him thank you have a good day and thank you for listening to potential customer as I was hung up on with no response.

US Lawns repaired my sprinkler-irrigation system leak that another company could not locate. Was able to talk to real people to schedule appt and they arrived when they said they would. Price for services was good too.

My neighbor uses US lawns in the Toledo area for some time and the crew continually blows leaves and grass under/ over my privacy fence. When I called to speak with a manager/owner Jon and let him know what his crew is responsible for he completely blew me off and gave me the run around as to how they can't control where leaves land. As a responsible and respectable owner he couldn't even apologize for the repeated incidents and offer so much as a "hey let me talk to my guys and make sure it doesn't happen again". He promptly hung up the phone. Highly discourage anyone in the toledo area from supporting irresponsible management and would encourage you to take your business and money to more caring and friendly company

We recently signed a contract with US lawns, and I am very displeased with our lawn service for our subdivision. They have killed all of the grass around the perimeter of the house because they cut it so short. They have destroyed several downspouts and have refused to return phone calls and emails asking for a solution. This is definitely not how you run a business. Do NOT sign a contract with them or you will be locked in to horrible service and unresponsive employees.