Window World of Buffalo

We replaced our back door and our slider and Window World had the best quote for the doors and work by over $3K! At first we were a little nervous that we would 'get what we pay for', but our doors were installed yesterday, and they are WONDERFUL! Our sales person, Craig, was super responsive, helpful and attentive (even when I texted him on vacation and he called back!) and our installer, Frank, went above and beyond, installing our doors in a snow storm with freezing temps and horrible blowing wind. He was a champ and kept a smile on his face the whole time. He was quiet, quick with his work, clean, and spent time asking for my feedback and walking me through the use of everything. We started our search in early September and we were quoted a 6-8 week lead time, but unfortunately, the do

I needed an old 1968 bow window replaced single pane. I got estimates that were ridiculous and no offered options. Louis came here gave us an estimate but also offered a more affordable option and OMG the most beautiful triple pane window that is functional and gorgeous! I wasn’t sure how it would come out with the framing of old bow to new flat window but the guys had it done in less than 2 hours all the gorgeous frame work etc it’s stunning I wish I’d done it sooner! The other companies I called, shame on them for not offering options not good salesmanship to me. I have had window world replace other windows I should have known they would be the best! Run don’t walk to call them! Best prices and products ! We can already tell the difference in warmth and sound in our home from the tripl

Window World was fantastic they removed our very old crank windows, put in new frames and had the new windows all installed in one day, and a winter day at that. Windows were custom made exactly how we wanted them. Would 10/10 recommend.

Everything went very well initially. The gentleman that was sent out to give us a quote and take measurements was polite and answered our questions thoughtfully. We liked the price and understood that we would have to wait 8 to 10 weeks. After 11 weeks with no word, I called and was told that there would be a several-week delay because they were so busy. That's perfectly understandable, but why was there no communication? Then on installation day, the technician dropped and shattered part of our front picture window onto our hardwood floor. Why was one person sent to install such a large window? After he cleaned up his mess, he rubbed a chemical all over our floor, further damaging it and the finish. There were also gouges in the floor from where the frame hit when it fell. The technician

Nick and his team were great to work with. We bought an older house in Newfane and none of the windows worked properly. They installed new windows for the entire house in one day. Great value, great service and the installers were respectful and cleaned up. Extremely happy with the product and the experience in dealing with window world.