WTS Plumbing

We had previously gotten a quote to change our hot water tank. Unfortunately it was time to go and I right away called WTS. They were courteous and got back to me instantly. Walt came within the hour, and was very accommodating. He did not overcharge, and was very knowledgeable and caring over our situation. Walt did an amazing job, showed me how to work it and to sign up for the warranty/and did it all so fast and efficiently. He also assured if I had any questions to not hesitate to call. Any plumbing concerns or questions I will be giving WTS plumbing a call. Thank you for being honest, quick, accommodating and caring! Need more companies like you folks.

Had a leaking pipe in the basement. Walter was very responsive and efficient. Amazing service, I highly recommend!

After 2 other companies either did not return my call or did not show up, I called WTS and they picked up the phone right away and Walt have me a call back and stopped over to check out what was going on. It was already 5pm and he didn't charge extra to come out to take a look. He was here the next day when he said he would be, he was polite, professional and has great customer service. Highly recommend!

Called three plumbers this afternoon in the order they appeared in google. I got machines on the first two, WTS was the third, The women who answered the phone was was very pleasant. She took my details and said she’d call me right back. She called about 10 minutes later and said Walt would stop out in a couple hours. Walt showed up as expected and fixed the faucet quickly and at a fair price. Plus he didn’t make me feel too stupid about all the things I tried before he arrived. They will be my first call next time.

Was quick to come replace our water heater. Asked about fixing faucet handle on shower. A month later the heater was acting up and it took weeks to get back to us. I understand there were health problems. Waited patiently meanwhile having to ration showers and dish washing. Not a huge deal. Scheduled day and time and multiple cancellations. Some with a call and some were no call no shows. He did make it out and fixed the heater and started on faucet handle with cutting through the closet wall. Said needed other parts and it's been two months and heard nothing. We've really had it with calling constantly trying to get it done.