Hawx Pest Control

I genuinely liked the Hawx service when I lived at my home in Baltimore. I want to be clear about that, they were very kind and really a great Pest Control company. However, the account management portion of this company is a nightmare. I was told when I moved they would be able to cancel my contract without a fee. Getting them to waive that fee however has been impossible. They tell me they will keep calling me indefinitely via +10 plus regions to reclaim these funds. I'm slightly appreciative they won't send me to collections but at this point I almost wish they would. I have provided proof of my move and apparently that's not acceptable. I'm not sure how the Executed Deed isn't enough but oh well. I moved in with family, I don't have utilities, I don't even have a lease. I did my best

Derek was very friendly, knowledgeable and efficient in his servicing my home. I take great pride in keeping my yard and home beautiful. Thank you, Pat.

Derek called me ahead of time before his arrival. He explained what the process would be and left nothing unturned. He was very knowledgeable of his job and put any of my concerns to rest. Derek was very polite and down to earth guy and that's commendable in times like today. I've been using this company only for about 6 months now and seriously, these guys are amazing. I recommend anyone give them a try. Thank you!

Keon was amazing and came within 30 mins of our time frame 8-12. He did a thorough check through and also helped us with a possible mouse issue setting out bate and traps. He was great! Hearing that our work we did prior to the maintenance spray to keep possible mice out was great and well done was also encouraging.

Please avoid this company. I pay $50 monthly but was informed mice aren’t included so They quoted me $1600 for rodent prevention trap, I explained I didn’t have that much $. They offered financing a week later they not only took out the $80 financing charge but also took $1600 unauthorized from my account. As you can imagine it was my mortgage payment and child care payment I called customer service and was on the phone all afternoon only to be told it was a error and will take 10 business days to return the funds. You can’t imagine the inconvenience they placed on me doing so *Update, I contacted the email provided below and again was told to wait 10 business days nothing they can do