Lowe's Home Improvement

Ordered a washer/dryer set, day of delivery 1st truck brought the dryer with vent hose, WASHER connector and 3 prong dryer cord that was supposed to be a 4 PRONG, dryer could not be installed! Then I called the Ithaca NY store about the dryer cord and was told I had to call a number- wrong this was your mistake! Then I find out a 2nd truck is bringing the washer, their dispatcher called the truck and they luckily had a 4 prong with them. The washer and dryer were installed by the guys from the second truck. Should’ve been told 2 trucks, dryer parts should’ve been with the dryer NOT the washer. Today 2 DAYS later a person from the Ithaca store thinks it’s ok to call me- 2 DAYS after the fact- bad business! Only good thing was the delivery guys! And please don’t send me to some phone number

Terrible experience purchasing a front door and having it installed. I started this process over three months ago - the first delay was when the (really very lovely) installation consultant who worked for Lowe’s had to reschedule because his car had broken down. 2-3 weeks later he finally came and I made my choice and the door was ordered. That was three months ago. Today the (sub-subcontracted) installers came, later than planned because it took Ithaca Lowe’s an hour to find the door. When they came to install it neither the handle I’d ordered nor the brick mold (I don’t know either) which were supposed to come with the door were in the box. I have spent an unreasonable amount of time on the phone to facilitate this installation and the only reason I went with Lowe’s in the first place wa

Great experience all around. The fridge was on sale, so I got more than I bargained for there. And the delivery guys went way above and beyond during a trickier than average scenario. I'll definitely order the rest of my appliances from Lowe's!

I discovered that their cactus' flowers are hot glued on and not real. I commented to the cashier, and he was like, "Yeah...."lol Someone stuck a pair of googly eyes on one of them that I came across as I was pawing through to find some good, not glued ones. I chuckled 😆

Today is 11/29/2025, my wife and I went into Lowes around 6:30pm and just before we can start even shopping this I don't know who in plain clothes maybe security tried to stop me because I have blades on my hips like I always do and I always shop at Lowes with a membership. I felt discriminated against maybe because I am brown skin a darker complexion and I have blades which is not illegal, I said that it is not illegal and that I am shopping then the person said no to steal and that is assuming based on how I look. I never ever had problems until this day shopping there.