Orion Maintenance & Installation, LLC

We have used other companies in the past for start-up, repairs and winterization. I’m so glad I found Orion!!! They are age BEST! They are responsive, professional, quick, and reasonably priced! I highly recommend!!

Communication, execution, and professionalism is the reason for a 10 rating . Orion team confirmed appointment via email and text. Notified me prior to arriving. Arrived 5 minutes early (bonus). Service techs were very friendly, explained their process, and made sure every zone was completely blown out. Afterwards received an email asking for feedback on quality of service. I've had many sprinkler companies in the past who show up, barely blow out the lines, collect and move on, never to be heard from again. Orion is one of the best I've worked with!!

I had made an appointment with another company. They initially pushed me off from 10/20/25 to 11/6/25 for my sprinkler winterization. Then, after calling to verify their arrival, they stated they were running behind, could they do it tomorrow (11/7/25 between 2 & 3, ok no problem). THEN, they totally ghosted me. I called Orion and spoke with Alexis on Friday, 11/7/25 at about 3:15 pm when I was certain the original company wasn't responding. I was in a total panic because it was supposed to freeze HARD over the weekend and not only was my sprinkler backflow valve in jeopardy, but also my nextdoor neighbor's! (We were both getting our sprinklers blown out by the same company). (All-In-Irrigation was the company that totally ghosted us). Thankfully, Alexis worked her magic and was

James and Gabe came out for my winterization. Punctual, professional, noted 2-air leaks that were detected for spring repair, and added my request for 2-sprinkler head relocations in the spring due to landscape growth requiring head location change. Everyone at Orion Maintenance & Installation, LLC are great; James and Gabe provided great service again and I consider them a premier customer service provider for all Sprinkler/Landscape work services they provide. Look them up; you will not regret it.

Last season I talked with an Orion employee when he was doing a service call in our neighborhood. I have aged out winterizing our irrigation system. I am pleased with my decision to hire them to do it for us this year. Firstly, they accommodated our schedule. Secondly, the service man was prompt. When he arrived, he introduced himself, looked me in the eyes and shook my hand. Thirdly, he was professional, courteous, and efficient. He explained what he was doing since I was interested. Lastly, in spite of a minor glitch in our system and the rain, which we needed, he remained in good humor. There was no smoking, cussing, or littering, and I am unrelated. I am a satisfied customer. 😀