Swan Associates

I want to acknowledge Swan Associates’ support during our recent chiller upgrade project. Their equipment group provided the needed technical support to ensure the correct unit was being purchased. The after sales support provided the necessary documentation and communication in a prompt manner. Service provided a knowledge technician capable of bringing the chiller on-line and supporting the BacNet integration during the initial visit. When the chiller’s factory flow proving device was not able to reliable confirm chilled water flow during low flow conditions, the parts group quickly identified an appropriate replacement device from their warehouse stock. Thank you, I look forward to working with Swan Associates on the next project. Sean Bronson Manager Design Building Projects Mega Mech

Very unprofessional company. My client called them about a replacement Daikin ductless heat pump for a residential home and received no help at all. Salesman Jake, refused to provide any information on price and availability and was speaking in a very a condescending tone. This definitely reflects how the company is run. If they can work with such a rude character, they must all be rude.

The company was very responsive to my request for a quote, also came out to double check the part that i needed to repair my cooling tower. Rachel and Dave were very professional and attentive to my needs in getting my cooling tower back up and running. Facilities Maintenance and Operations Manager

I had a heating system installed and also some maintenance completed on an existing unit. Tech was punctual and very knowledgeable. He took the time to do some owner training which wasn't previously scheduled. Great service and company!

Have worked with Swan Associates for a number of years on many projects. From sales, service, installation and tech support. Professional and knowledgeable sales representative, responsive and courteous service department and qualified service tech's.